Only 58% of managers think they give enough feedback and 65% of employees said they wanted more feedback (Source: OfficeVibe)One of the primary jobs of managers is to provide feedback about employees’ performance, but the above statistics clearly show this isn’t...
Building personal relationships so you truly understand your customers – how they prefer to communicate and what they expect of you – leads to long term commitment and the opportunity to continue to deliver exceptional products, services or insight....
We’ve all experienced ‘good’ and ‘bad’ managers, but what defines our version of good? And is our version of good the same experience our colleagues have? 50% of employees who don’t feel valued by their boss plan to look for another job in the next year Jeff Fermin,...
70% of the FTSE 100 companies are using psychometric assessments and the trend for using psychometric profiling is set to continue to climb. But why? To get the best out of people, we need to truly understand them – their strengths and weaknesses, why they...
The latest buzz word seems to be self-awareness, it’s everywhere … from self-help guides to Donald Trump’s tweets! But self-awareness is not a new concept. In fact, it can be traced back over 45 years when psychologists Duval and Wicklund first developed...
I’m writing this after delivering a session on personal brand, which was part of a week-long leadership academy. One of the first questions I asked the group was, ‘what would you think if someone said to you ‘I’m currently working on building my personal brand’?...
